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At ChoicePoint Precision Marketing, we have the cutting-edge technology, marketing strategists and communication specialists you need to identify and engage prospects, and deliver customers.
Our wide-range of clients, including some of the nation’s leading insurance carriers and mortgage lenders, use our marketing and customer service programs to execute their B2B and B2C strategies and enhance their bottom lines.
Outbound programs – Our outbound expertise is in prospect and customer lead generation programs. We generate more than 20,000 mortgage leads and over 20,000 insurance leads each month, and our focus on quality ensures your agents only receive qualified prospects. Additionally, we have the capability to instantly transmit both data and voice to your team at the time of the call, limiting potential follow-up issues.
Inbound programs – Our communication specialists
provide dedicated-agent inbound services including all related skill-based
routing, ANI recognition and DNIS recognition. We cover all inbound areas,
including
critical response 24/7, mail response, order processing, database updates
and customer service.
Blended agent technology – We deliver maximum ROI by handling both inbound and outbound calling with the same group of communication specialists. All of our calls build information into the same database, yet customized scripts “pop” to the screen of the communication specialist, ensuring a smooth delivery of your marketing message.
In-depth quality assurance – Our experienced communication specialists receive ongoing coaching, undergo a thorough certification program, and are consistently monitored, to ensure that you receive only the highest quality service available.
ChoicePoint Precision Marketing Teleservices is proud to have been named #17 on the Customer Interaction Solutions Magazine's 2004 'Top 50 Telemarketer' list. |
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Want to find out more about our Teleservices?
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